FEATURES
Turn every visitor into a customer — automatically
BotChata works around the clock: answers questions, captures leads, books appointments, and tracks orders — so you don't have to.
Built for real businesses
5 min
to go live
24/7
availability
18
integrations
∞
languages supported
AI Core
Answers that build trust
The agent only says what you've published. No made-up answers, no liability.
Answers only from your content
The agent reads your website and answers only from what's there. If the answer isn't on your site, it says so honestly — protecting your reputation.
Any language, automatically
A visitor writes in Polish, the agent replies in Polish. In Ukrainian — in Ukrainian. No configuration, no translation plugins.
Source citations
Every answer includes a link to the source page. Visitors trust answers they can verify themselves.
Confidence score & graceful fallback
When the agent isn't sure, it admits it instead of guessing. Uncertain answers trigger a contact form or human handoff automatically.
Knowledge gap tracking
See exactly what questions your agent couldn't answer. Use this to fill content gaps and never miss a sales opportunity twice.
Auto-retraining
Updated your pricing page? The agent re-indexes automatically on a schedule so it always reflects your latest content.
LEAD GENERATION
Capture leads while you sleep
Every conversation is an opportunity. BotChata collects contact details exactly when visitors are most engaged.
Lead capture forms
The agent detects buying intent and asks for name, email, and phone at the right moment — no pop-ups, no interruptions.
Built-in booking system
Visitors book appointments directly in the chat. Supports multiple resource groups (e.g. choose a doctor + choose a service). All bookings in your dashboard.
Google Calendar sync
Every booking automatically creates an event in your Google Calendar. No manual copy-paste.
Google Sheets export
Bookings flow directly into a spreadsheet of your choice. Share it with your team without giving them dashboard access.
Custom forms
Build any form — feedback, quote requests, support tickets — and trigger it from chat context. Submissions sent to your email or webhook.
Human handoff (Telegram)
When a visitor needs a real person, the agent alerts your team on Telegram. The operator takes over in seconds, right from their phone.
CHANNELS
One agent, every channel
Your site is where it starts, not where it stops. The same agent answers in Telegram, Messenger and Instagram — from the same content, into the same inbox. (From Business.)
Telegram channel
Connect your own Telegram bot in a few clicks. Customers get the same answers, the same booking form and the same product cards as on your site.
Messenger & Instagram
Connect your Facebook Page and Instagram account. Customers write from the DMs they already use — the agent answers there, in their language.
One inbox for everything
Site chats and DMs land in the same Inbox. Take over any conversation yourself — from the dashboard or straight from Telegram.
INTEGRATIONS
Connect your existing tools
The agent answers questions using live data from 18 services — shipping status, orders, payment history, CRM records, and calendar slots.
Shipping tracking (7 carriers)
InPost, DHL, DPD, GLS, Nova Poshta, UPS, FedEx. Visitors type a tracking number in chat and get the current status instantly.
E-commerce (Shopify & WooCommerce)
"Is this item in stock?" — the agent checks your live inventory and answers. Also looks up order status by order number.
Scheduling (Cal.com & Calendly)
The agent shows real-time available slots and links visitors to your booking page — without leaving the chat.
CRM — HubSpot
"Is this email already in your system?" — the agent searches your HubSpot contacts and confirms in real time.
Payments — Stripe
Visitors can check the status of their recent payments by entering their email. Sensitive fields are automatically filtered.
Custom API Actions
Connect any internal or external API. Define inputs, the agent collects them from the visitor and makes the call automatically.
CUSTOMIZATION
Looks like your brand, not ours
Every visual detail is under your control. White-label means the agent is indistinguishable from your own product.
White-label branding
Replace BotChata branding with your own name, logo, and colors. Ideal for agencies building for clients.
AI Widget Builder
Describe what you need ("a contact form", "a pricing table"), and GPT-4o generates an interactive HTML widget that appears right inside the chat.
Bring your own OpenAI key (BYOK)
Use your own API key and pay OpenAI directly. Your data never routes through our OpenAI account.
Model selector
Choose between GPT-4o (most capable) and GPT-4o-mini (fastest, lowest cost) per agent.
Agency mode
Manage multiple client agents from one account. Each client gets their own workspace with isolated data.
Style & theme control
Light/dark theme, accent color, bubble icon, widget size, contact button URL — all configurable without code.
Ready to stop missing leads?
Set up your first agent in 5 minutes. No credit card required.
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